Effective date: 1 January 2025  |  Wipe Less Live More — wipelesslivemore.org

Wipe Less Live More ("we", "our", or "us"), a brand of Caruso Consulting Co Ltd, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wipelesslivemore.org and make a purchase.

1. Information We Collect

1.1 Information You Provide

When you place an order or contact us, we may collect:

• Name and surname
• Email address
• Delivery address
• Phone number
• Payment information (processed securely by Stripe — we never store card data)
• Any messages or enquiries you send us

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on site
• Referring URL
• Device type and operating system

This data is collected via cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations, tracking updates, and receipts
• Respond to customer enquiries and support requests
• Improve our website, products, and user experience
• Comply with legal obligations
• Detect and prevent fraud
• Send marketing communications (only where you have consented)

3. Third-Party Service Providers

We share data with trusted third parties only as necessary to operate our business:

• Stripe — Payment processing. Stripe processes all payment card data under its own PCI-DSS certified infrastructure. We never receive or store your full card details. View Stripe's privacy policy at stripe.com/privacy.
• Google Analytics — Website traffic analysis using anonymised data. You may opt out via the Google Analytics opt-out browser add-on.
• Meta (Facebook) Pixel — Advertising performance measurement. Meta may set cookies to track conversions from our advertisements.
• Shipping carriers — Your name and delivery address are shared with our fulfilment partners solely to deliver your order.

We do not sell your personal data to any third party.

4. Legal Basis for Processing (GDPR)

For customers in the European Economic Area and United Kingdom, we process your personal data under the following legal bases:

• Contract performance — Processing necessary to fulfil your order.
• Legitimate interests — Fraud prevention, website improvement, and customer support.
• Consent — Marketing emails and non-essential cookies (where applicable).
• Legal obligation — Tax, accounting, and regulatory compliance.

5. Cookies

We use the following categories of cookies:

• Essential cookies — Required for the website to function (e.g. shopping cart, session management).
• Analytics cookies — Google Analytics, used to understand how visitors interact with our site (anonymised).
• Marketing cookies — Meta Pixel, used to measure advertising effectiveness and serve relevant ads.

You can manage your cookie preferences through your browser settings. Disabling analytics or marketing cookies will not affect your ability to browse or purchase from our site.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Order-related data is retained for a minimum of seven years to meet legal accounting and tax obligations. Marketing data is retained until you withdraw consent or unsubscribe.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you.
• Correction — Request correction of inaccurate data.
• Deletion — Request erasure of your data (subject to legal retention obligations).
• Objection — Object to data processing for marketing purposes.
• Portability — Request your data in a structured, machine-readable format.
• Withdrawal of consent — Withdraw consent for marketing at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Payment card processing is handled exclusively by Stripe and is never stored on our servers. Our website uses HTTPS encryption for all data transmissions.

9. International Data Transfers

Our business is based in Thailand. If you are located in the EU, UK, or other jurisdictions with data transfer restrictions, your data may be transferred internationally. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect transferred data.

10. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact

For privacy-related enquiries, please contact:

• Brand: Wipe Less Live More
• Company: Caruso Consulting Co Ltd
• Address: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
• Email: [email protected]
• Phone: +66 098 391 3877